Terms of Service
Effective Date: August 1, 2025 Last Updated: November 17, 2025
1. Acceptance of Terms
By accessing or using TRODDR's mobile applications, websites (including troddr.com), and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.
These Terms constitute a legally binding agreement between you and TRODDR Ltd. ("TRODDR," "we," "us," or "our").
2. Description of Service
TRODDR is a curated travel platform focused on Jamaica and the Caribbean region. It helps users discover authentic local experiences, plan trips, and create personalized itineraries.
Our Service includes:
- Curated listings of restaurants, accommodations, and activities
- Interactive maps and location-based recommendations
- Trip planning and itinerary building tools
- User profiles and saved preferences
- Themed collections and expert recommendations
- Offline functionality for saved content
Important: We do not guarantee the availability or accuracy of listings. They are provided for informational purposes only.
Service Modifications: We reserve the right to modify, suspend, or discontinue any feature of the Service at any time without prior notice or liability. We may also impose limits on certain features or restrict access to parts of the Service.
3. Eligibility & Account
Age Requirement: You must be at least 13 years old to use our Service. Users between 13-18 may only use the Service with parental or guardian consent.
Parental Consent for Minors (13-17):
- A parent or legal guardian must review and agree to these Terms on your behalf
- Your parent/guardian is responsible for your use of the Service
- We may request verifiable parental consent at any time
- Parents may request access to or deletion of their child's data at legal@troddr.com
We do not knowingly collect data from children under 13 without verifiable parental consent. If we discover such data, we will delete it promptly.
Account Responsibilities:
- Provide accurate and complete information
- Maintain confidentiality of your credentials
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
4. User Conduct & Prohibited Activities
You agree to use our Service lawfully and respectfully.
You may not:
- Violate any laws or regulations
- Impersonate others or misrepresent your identity
- Upload or transmit harmful, offensive, or inappropriate content
- Interfere with or disrupt the Service
- Attempt to gain unauthorized access to any part of the Service
- Use automated tools to extract data without permission
- Reverse engineer or decompile the Service
- Harass, stalk, threaten, or abuse other users
- Use the Service for commercial purposes without written permission
Age-Restricted Venues: Some venues (bars, clubs) may be age-restricted. You are solely responsible for complying with local age requirements. We are not liable if you are denied entry or face penalties.
5. Content & Intellectual Property
Ownership: All TRODDR content (text, images, software, logos, trademarks) is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Your Content: By submitting user-generated content (photos, reviews, feedback), you grant TRODDR a worldwide, irrevocable, royalty-free, sublicensable license to use, modify, and distribute such content in connection with the Service.
You represent that your User Content:
- Is accurate and not misleading
- Does not violate any third-party rights
- Complies with applicable laws
- Does not contain confidential information
User Feedback & Reviews:
- Users may provide feedback: upvote, downvote, "would visit again"
- Feedback represents individual sentiment only, not verified reviews
- We may moderate, remove, or use feedback data to improve the Service
- All written reviews are curated by our editorial team
Third-Party Content: We are not responsible for third-party websites linked through our platform. We do not endorse third-party content.
Copyright Complaints: If you believe your intellectual property rights have been infringed, contact us at legal@troddr.com to file a DMCA-compliant notice.
You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or logos without authorization
- Reverse engineer or attempt to extract source code
- Create derivative works based on our Services
6. Listings & Recommendations
IMPORTANT: TRODDR is an informational platform only. We do NOT own, operate, manage, or control any restaurants, accommodations, activity providers, or businesses featured on our platform.
Assumption of Risk: By using our recommendations, you acknowledge and agree that:
- You assume all risks associated with visiting, dining at, staying at, or participating in activities at recommended locations
- We are not responsible for the quality, safety, cleanliness, or condition of food, beverages, accommodations, or services
- We are not liable for any illness, injury, food poisoning, allergic reactions, property damage, or personal harm
- We make no guarantees about food preparation, hygiene standards, service quality, or safety protocols
- You are solely responsible for inquiring about ingredients, allergens, safety measures, and suitability
- We are not liable for disappointing experiences, unmet expectations, or poor service
- All bookings, reservations, and transactions are between you and the third-party provider
Exercise Caution: You should conduct independent research and take appropriate precautions before engaging with any business listed on our platform.
Travel Risks & Safety: Travel inherently involves risks. TRODDR is not responsible for:
- Crime, theft, assault, or personal safety issues
- Political instability, civil unrest, protests, or government actions
- Natural disasters, severe weather, hurricanes, earthquakes, environmental hazards
- Health risks, diseases, epidemics, pandemics, or medical emergencies
- Transportation accidents, delays, cancellations, or mechanical failures
- Travel restrictions, visa requirements, border closures, or entry denials
- Road conditions, accessibility issues, or infrastructure problems
Before Traveling: Consult official government travel advisories, health organizations, and local authorities. Obtain appropriate travel insurance, vaccinations, and take necessary safety precautions.
Pricing & Currency: Price ranges displayed are approximate and for informational purposes only. Actual prices are determined solely by the third-party business and may vary due to menu changes, seasonal pricing, currency fluctuations, taxes, service charges, or special events. We are not responsible for pricing discrepancies, unexpected costs, or billing disputes.
Sponsored & Featured Listings: Some listings may be featured, promoted, or sponsored through paid partnerships. These may be marked as "Featured," "Sponsored," or "Premium." Sponsorship does not affect our editorial standards but may influence visibility and placement.
Alcohol Service: If you consume alcohol at recommended venues, you must comply with local laws, drink responsibly, never drink and drive, and arrange for safe transportation. We are not responsible for over-service, intoxication-related incidents, impaired driving, accidents, or injuries arising from alcohol consumption.
7. Location Services
The Service uses GPS and location data to provide personalized, location-based recommendations and map features.
Consent & Accuracy:
- By enabling location services, you consent to collection and use of your location data
- Location accuracy may vary based on device capabilities and GPS signal
- You can disable location access anytime through device settings
- Disabling may limit map navigation and location-based features
We are not responsible for incorrect directions, navigation errors, or consequences from relying on location-based features.
8. Offline Functionality
Certain features may be available for offline access after initial download or caching: itineraries, maps, and listing information.
Offline Limitations:
- Offline content may become outdated (business hours, closures, pricing)
- We are not responsible for inaccuracies in cached or offline data
- Syncing requires an active internet connection
- You are responsible for managing device storage space
9. Third-Party Services
Our Services may integrate with or link to third-party services, websites, or applications.
Integrations include:
- Mapping services (Google Maps, Apple Maps)
- Social media platforms (for authentication or sharing)
- Analytics and performance monitoring tools
- Cloud storage and content delivery networks
We are not responsible for:
- The availability or content of third-party services
- Third-party privacy practices or terms
- Any transactions between you and third parties
- The accuracy of third-party information
Your use of third-party services is subject to their respective terms and conditions.
10. Privacy & Data Protection
Your privacy is important to us. Our collection and use of personal data is governed by our Privacy Policy.
By using TRODDR, you consent to international data transfers, processing, and storage as described in our Privacy Policy. You may request access to or deletion of your personal data as permitted by applicable law.
11. Disclaimers & Limitation of Liability
The Service is provided "AS IS" and "AS AVAILABLE." We do not warrant uninterrupted or error-free access.
Our Services are provided without warranties of any kind. We disclaim all warranties, express or implied, including:
- Merchantability and fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy or completeness of content
- Uninterrupted or error-free operation
Travel recommendations are for informational purposes only. Always verify information independently and exercise caution when traveling.
Limitation of Liability: To the maximum extent permitted by law, TRODDR shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:
- Loss of profits, data, or use
- Business interruption
- Personal injury or property damage
- Travel-related incidents or expenses
Our total aggregate liability shall not exceed $100 USD or the amount you paid for our Services in the 12 months preceding the claim, whichever is greater.
Some jurisdictions do not allow certain warranty exclusions or liability limitations. In such cases, our liability shall be limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless TRODDR, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use or misuse of the Services
- Your violation of these Terms
- Your User Content
- Your violation of any rights of another person or entity
- Your violation of any applicable laws or regulations
13. Modifications to Terms
We reserve the right to modify these Terms at any time.
How we'll notify you:
- Material changes will be notified via the app, email, or prominent notice
- We will provide at least 30 days notice before changes take effect
- Continued use of our Services after updates means you accept the modified Terms
If you don't agree to changes, you must stop using the Service and may delete your account.
The most current version will always be available on our website with the effective date clearly marked.
14. Termination
Your Rights: You may delete your account at any time through the app settings or by contacting us.
Our Rights: We may suspend or terminate your account at our discretion, with or without notice, for:
- Violation of these Terms
- Illegal or harmful activity
- Extended periods of inactivity
- Technical or security reasons
Effects of Termination:
- Your access to the Service ends immediately
- We may delete your data (subject to Privacy Policy and applicable law)
- Provisions regarding intellectual property, indemnification, disclaimers, and dispute resolution survive termination
15. Dispute Resolution
Governing Law: These Terms are governed by the laws of Jamaica, without regard to conflict of law provisions.
Try This First: Contact us at legal@troddr.com to attempt to resolve disputes informally. We'll work in good faith to resolve issues within 30 days.
Binding Arbitration: If informal resolution fails, disputes shall be settled through binding arbitration administered by the Jamaica International Arbitration Centre (JAIAC) in accordance with its arbitration rules. The arbitration shall be conducted in English in Kingston, Jamaica.
Class Action Waiver: You agree that disputes will be handled on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative proceedings.
Exceptions: Either party may seek equitable relief in court for intellectual property infringement or unauthorized access to the Service.
16. General Provisions
Entire Agreement: These Terms and our Privacy Policy represent the entire agreement between you and TRODDR regarding the Service.
Severability: If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.
Assignment:
- You may not transfer or assign your rights under these Terms
- We may assign our rights and obligations without restriction
Force Majeure: We are not liable for delays or failures in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, labor disputes, or technical failures.
Export Compliance: You may not use, export, or re-export the Service in violation of any applicable export control laws and regulations. By using TRODDR, you represent and warrant that:
- You are not located in a country subject to a U.S. Government embargo
- You are not listed on any U.S. Government list of prohibited or restricted parties
- You will not use the Service for any purposes prohibited by applicable law
By using the TRODDR app or website, you confirm you have read, understood, and agree to be bound by these Terms of Service.