Privacy Policy

1. Introduction

TRODDR ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide Directly:

• Account: name, email, preferences, travel plans, saved places
• User-Generated Content: reviews, photos, itineraries, feedback
• Communication Data: support requests, messages, surveys

2.2 Information Collected Automatically:

• Usage: feature usage, session duration, interactions
• Device: model, OS, network, identifiers, app version
• Location: GPS (if enabled), IP-based location, preferences
• Technical: IP, browser settings, cookies, logs

2.3 Third-Party Information:

• Social login data and connected profiles
• Booking/reservation details from integrated services

3. How We Use Your Information

3.1 Primary Uses:

• Provide, maintain, and personalize the Service
• Manage your account and itinerary
• Deliver location-based recommendations

3.2 Improvement:

• Analyze trends, develop features, test functionality
• Prevent fraud and maintain security

3.3 Communication:

• Notifications, customer support, marketing (with consent)
• Surveys and feature feedback

3.4 Legal:

• Comply with laws, enforce rights, respond to legal requests

3.5 Legal Basis for Processing (EEA/UK Users):

Contractual necessity, user consent, legal obligations, or our legitimate interests

4. How We Share Your Information

4.2 Service Providers:

Hosting, analytics, support, payment, and marketing tools

4.3 Business Partners:

Integrated booking and location partners

4.4 Legal Disclosure:

As required by law or to protect rights, safety, or investigate violations

4.5 Business Transfers:

In case of merger, acquisition, or sale

4.6 Aggregated or De-Identified Data:

For research, insights, or product development

5. Your Privacy Choices and Rights

5.1 Account Management:

Manage account settings, location sharing, and communication preferences via the app.

5.2 Location Services:

Control via device OS settings and app preferences.

5.3 Marketing:

Unsubscribe through email or update in-app.

5.4 Data Subject Rights:

• Access, correct, delete, port data
• Restrict or object to processing
• Withdraw consent (where applicable by law)

5.5 Account Deletion:

Use in-app feature or contact support

5.6 Identity Verification:

We may request ID verification before fulfilling any data request.

6. Data Security

We use encryption, secure authentication, access controls, and incident response plans to protect your data.

However, no method is 100% secure. Use our Service at your own risk.

In case of a breach, we will notify you and applicable authorities as required by law.

7. Data Retention

We keep your information as long as necessary to:

• Provide the Service
• Meet legal requirements
• Enforce policies and resolve disputes

We delete or anonymize data when no longer needed or upon verified request.

8. International Data Transfers

Your data may be transferred to and processed in countries like the US.

We ensure adequate protections (e.g., SCCs, BCRs, certifications) in accordance with data protection laws.

9. Children's Privacy

Not intended for children under 13. We do not knowingly collect their data.

If discovered, such data will be deleted promptly.

Users aged 13–18 require parental consent. We may use age gates or verification where needed.

10. Cookies and Tracking Technologies

We use cookies, beacons, device identifiers, and analytics tools.

Purposes:

Preference memory, analytics, content personalization, performance.

Control:

Adjust browser/device settings or in-app privacy options.

Cookie Consent:

Where required by law, you will be prompted to accept or manage cookies.

11. Third-Party Services

We integrate with social platforms, map providers, and processors.

They have independent privacy policies. Review before use.

We are not responsible for their practices but work with trusted vendors.

12. Updates to This Policy

We may revise this policy to reflect updates in law or our Service.

We'll notify users of significant changes via:

• In-app message
• Email
• Posted notices

Continued use after changes means acceptance.

13. Regional Privacy Rights

13.1 California (CCPA):

Right to know, delete, opt-out of sale (we do not sell).

13.2 EEA/UK (GDPR):

Right to access, rectify, delete, restrict, port, and object.

13.3 Other Jurisdictions:

We honor local privacy rights where applicable.

14. Contact Information